Pontica Solutions - B2B & B2C Sales and Customer Retention Services

B2B & B2C Sales and Customer Retention Services

Our sales and customer retention services are designed to help you with customer acquisition and customer retention, via inbound and outbound sales (B2B and B2C) and retention programs. An integral part is the delivery of superior customer service, account management and support services. We have an excellent track record of acquiring and onboarding new customers, making sure their lifetime value is maximized.

As most of the business process outsourcing companies out there, we are not a lead generation or commission-based partner. We understand that the client acquisition and retention depend on many factors such as your product, your competitive advantage, your marketing efforts. Among those you also need to find the right profile for the job and having an efficient and productive structure because in sales it is a game of numbers. This is where we can step in and help you optimize the process and your operational costs for sales.

Our team members are result oriented and here to support you in more than 30 languages, including English, French, German, Italian and Spanish. We are experts in the fields of B2B sales for SaaS companies, e-commerce and retail, gaming and technology companies, and service providers. If you are looking for:

  • B2B Multilingual sales + demo of your product: We can call your prospects and book you meetings for demos
  • B2C sales: We can cross and upsell your product based on your sales strategy and goals;
  • Retention and Loyalty programs: We can deliver your retention and loyalty strategy to your existing clients on multiple communication channels
B2B and B2C Sales

Our clients, world top gaming and technology companies, e-commerce & retail and service providers, have already taken advantage of our expertise. Let’s get in touch and discuss how can we help you boost your sales programs and improve your customer retention services. Click on Contact us below: