---
type: Job
title: B2B Support Specialist with French and English
resource: https://ponticasolutions.com/job/client-support-specialist-french-speaking/
timestamp: 2026-09-11T09:16:54+00:00
---

# B2B Support Specialist with French and English

B2B Support Specialist with French and English - Pontica Solutions This is the HTML version. Agents: fetch this page as Markdown at https://ponticasolutions.com/job/client-support-specialist-french-speaking/index.md or by sending the header "Accept: text/markdown". This is the HTML version. Agents: fetch this page as Markdown at https://ponticasolutions.com/job/client-support-specialist-french-speaking/index.md or by sending the header "Accept: text/markdown". B2B Support Specialist with French and English Full Time Hybrid Posted September 11, 2026 **All interviews will be conducted remotely (online or by phone). Start your journey with a leading European business finance management solution designed to simplify banking, payments, and accounting for SMEs, freelancers, and start-ups. With a strong product-driven culture, they empower teams to save time, stay in control of their finances, and focus on growing their business. What you will do on this role: Handle complex customer inquiries, manage demanding cases such as invoice generation, pre-accounting setup, blocked integrations with accounting software, OCR-related issues, account closures, and extended due diligence checks, ensuring accuracy, compliance, and attention to detail. Provide customer and accountant support, assist customers with questions and issues related to payments, transfers, and account activity, delivering timely and solution-oriented support. Work with internal knowledge bases, efficiently navigate internal documentation and tools to provide accurate information and professional guidance. Contribute to process improvement, identify recurring topics and patterns in customer requests and share insights to help improve workflows, tools, and the overall customer experience. What skills are needed: At least 1 year of experience in a customer-oriented role, preferably in financial services, accounting, or a related field. Fluent French with excellent grammar, spelling, and punctuation. Professional working proficiency in English. Customer-oriented mindset with strong communication and problem-solving skills. Attention to detail, especially when handling complex or legally sensitive topics. Resilience and adaptability in a high-volume and fast-paced environment. What we offer: An attractive remuneration. Referral bonuses. Standard working week: Monday-Friday, 10:00-19:00. 20 days of paid leave per year + 2 days off for volunteering Digital food vouchers. Full training provided. Additional health insurance and other social benefits. Exclusive discounts & offers. Open-minded management team promoting innovation, personal, and professional development. Permanent employment; full-time. Apply for this position Your name Your email Your location Sofia Varna Other Attach CV Upload File Your message first_touch_utm utm Accept the Terms and Privacy Notice I give my explicit consent for my personal data to be processed also for the purposes of other recruitment procedures, including to receive information about open positions though email, phone, social media, push notifications in apps and other means, within 3 years following the terms of the Privacy Notice . Accept the Terms and Privacy Notice I have read and agreed with the Terms of Use and acknowledge the terms of the Privacy Notice . Send application Thank you for your application! An error occured. Server error. Form not sent. --> chevron-down menu chevron-down cross-circle

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Source: https://ponticasolutions.com/job/client-support-specialist-french-speaking/

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