---
type: Job
title: Client Success Specialist with German/Part-Time
resource: https://ponticasolutions.com/job/client-support-with-german-part-time/
timestamp: 2026-09-18T10:57:09+00:00
---

# Client Success Specialist with German/Part-Time

Client Success Specialist with German/Part-Time - Pontica Solutions This is the HTML version. Agents: fetch this page as Markdown at https://ponticasolutions.com/job/client-support-with-german-part-time/index.md or by sending the header "Accept: text/markdown". This is the HTML version. Agents: fetch this page as Markdown at https://ponticasolutions.com/job/client-support-with-german-part-time/index.md or by sending the header "Accept: text/markdown". Client Success Specialist with German/Part-Time Part Time - 4h Remote Posted September 15, 2026 **All interviews will be conducted remotely (online or by phone). Work with Europe’s premier experience gift platform, boasting over two decades of market presence, providing thousands of unique and memorable offerings for people to create extraordinary moments. What would you do on this role: Respond to requests in a timely and accurate way, coming from partners in Salesforce. Troubleshoot and resolve issues, escalating complex problems to the appropriate teams when necessary. Maintain a positive, empathetic, and professional attitude toward customers at all times. Work closely with cross-functional teams to ensure a seamless customer experience. What skills are needed: Strong commitment to delivering exceptional customer service and a passion for helping others. Excellent written and verbal communication skills in German(C1) and English (B2) are a must. Strong analytical and problem-solving skills with the ability to balance attention to detail with swift execution. Ability to handle unsatisfied/upset partners, mediate and find suitable solutions. Strong negotiation skills, ability to interact productively across channels. Experience in Operations, Sales and with Salesforce tool is a plus. What we offer: An attractive remuneration. Referral bonuses. Monday to Friday work schedule. Full training provided. Additional health insurance and other social benefits. Exclusive discounts & offers. Digital food vouchers. Open-minded management team promoting innovation, and personal and professional development. Permanent employment; part-time. Apply for this position Your name Your email Your location Sofia Varna Other Attach CV Upload File Your message first_touch_utm utm Accept the Terms and Privacy Notice I give my explicit consent for my personal data to be processed also for the purposes of other recruitment procedures, including to receive information about open positions though email, phone, social media, push notifications in apps and other means, within 3 years following the terms of the Privacy Notice . Accept the Terms and Privacy Notice I have read and agreed with the Terms of Use and acknowledge the terms of the Privacy Notice . Send application Thank you for your application! An error occured. Server error. Form not sent. --> chevron-down menu chevron-down cross-circle

---

Source: https://ponticasolutions.com/job/client-support-with-german-part-time/

<script type="application/ld+json">{"@context":"https://schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https://ponticasolutions.com/job/client-support-with-german-part-time/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Pontica Solutions","item":"https://ponticasolutions.com/"},{"@type":"ListItem","position":2,"name":"Client Success Specialist with German/Part-Time"}]},{"@type":"JobPosting","@id":"https://ponticasolutions.com/job/client-support-with-german-part-time/#jobposting","title":"Client Success Specialist with German/Part-Time","description":"All interviews will be conducted remotely (online or by phone). Work with Europe’s premier experience gift platform, boasting over two decades of market presence, providing thousands of unique and memorable offerings for people to create extraordinary moments. What would you do on this role: Respond to requests in a timely and accurate way, coming from partners in Salesforce. Troubleshoot and resolve issues, escalating complex problems to the appropriate teams when necessary. Maintain a positive, empathetic, and professional attitude toward customers at all times. Work closely with cross-functional teams to ensure a seamless customer experience. What skills are needed: Strong commitment to delivering exceptional customer service and a passion for helping others. Excellent written and verbal communication skills in German(C1) and English (B2) are a must. Strong analytical and problem-solving skills with the ability to balance attention to detail with swift execution. Ability to handle unsatisfied/upset partners, mediate and find suitable solutions. Strong negotiation skills, ability to interact productively across channels. Experience in Operations, Sales and with Salesforce tool is a plus. What we offer: An attractive remuneration. Referral bonuses. Monday to Friday work schedule. Full training provided. Additional health insurance and other social benefits. Exclusive discounts & offers. Digital food vouchers. Open-minded management team promoting innovation, and personal and professional development. Permanent employment; part-time.","datePosted":"2026-09-15T16:50:39+03:00","hiringOrganization":{"@id":"https://ponticasolutions.com/#organization"},"jobLocationType":"TELECOMMUTE","validThrough":"2026-11-14T16:50:39+03:00","identifier":{"@type":"PropertyValue","name":"Pontica Solutions","value":"9254"}},{"@type":"Organization","@id":"https://ponticasolutions.com/#organization","name":"Pontica Solutions","legalName":"Pontica Solutions AD","description":"Award-winning CX outsourcing (BPO) partner delivering multilingual customer experience, back-office and digital operations for global brands.","url":"https://ponticasolutions.com/","sameAs":["https://www.linkedin.com/company/10539604/","https://www.facebook.com/ponticasolutions","https://www.instagram.com/ponticasolutions/","https://www.youtube.com/channel/UCKSdxmSv-wLKgXJdmSSw2PA","https://www.tiktok.com/@ponticasolutions","https://twitter.com/PonticaLtd"],"address":[{"@type":"PostalAddress","streetAddress":"Office A, 2 Ivan Abadzhiev str., floor 3","addressLocality":"Sofia","postalCode":"1784","addressCountry":"BG"},{"@type":"PostalAddress","streetAddress":"19 Dimitar Ikonomov str., floor 1, office 1","addressLocality":"Varna","postalCode":"9010","addressCountry":"BG"}],"email":"receptionsofia@ponticasolutions.com","foundingDate":"2015","slogan":"We deliver outstanding CX","areaServed":["Worldwide","Bulgaria","Georgia"],"knowsAbout":["Customer experience outsourcing","Business process outsourcing (BPO)","Customer support","Technical support","Back-office operations","Workforce management","Quality assurance","CX consulting and analytics","AI and digital transformation","Multilingual customer service","Dedicated technical teams","Nearshore outsourcing"],"award":["Stevie Awards (Gold & Silver)"],"logo":{"@type":"ImageObject","@id":"https://ponticasolutions.com/#logo","url":"https://ponticasolutions.com/wp-content/uploads/2025/10/pontica-logo.svg"},"contactPoint":{"@type":"ContactPoint","contactType":"customer service","email":"receptionsofia@ponticasolutions.com","availableLanguage":["en","de","fr","es","it"]},"numberOfEmployees":{"@type":"QuantitativeValue","minValue":500},"founder":[{"@type":"Person","name":"Ivan Georgiev"},{"@type":"Person","name":"Evgeni Borisov"},{"@type":"Person","name":"Pierre Vallet"}]},{"@type":"WebPage","@id":"https://ponticasolutions.com/job/client-support-with-german-part-time/#webpage","url":"https://ponticasolutions.com/job/client-support-with-german-part-time/","isPartOf":{"@id":"https://ponticasolutions.com/#website"},"name":"Client Success Specialist with German/Part-Time","breadcrumb":{"@id":"https://ponticasolutions.com/job/client-support-with-german-part-time/#breadcrumb"},"inLanguage":"en-US","datePublished":"2026-09-15T16:50:39+03:00","dateModified":"2026-09-18T13:57:09+03:00"},{"@type":"WebSite","@id":"https://ponticasolutions.com/#website","url":"https://ponticasolutions.com/","publisher":{"@id":"https://ponticasolutions.com/#organization"},"name":"Pontica Solutions","inLanguage":"en-US"}]}</script>