**All interviews will be conducted remotely (online or by phone).
Pontica Solutions is an award-winning BPO and ITO company dedicated to delivering great value to clients and partners. We strive for excellence as we provide outsourcing services for a variety of clients in different industries.
We’re looking for a passionate Employee Development Specialist to join our HR team. In this role, you’ll help our employees grow by designing, delivering, and managing impactful training programs.
Your Day-to-Day missions:
- Identify employee training needs with support from the HR team.
- Create and deliver engaging soft skills training sessions.
- Track training progress and share updates with your team.
- Collect feedback to improve training programs.
- Be the go-to person for training-related questions and ensure smooth communication with everyone involved.
What You Need to Succeed:
- Proficiency in English, both written and spoken.
- 1-2 years of experience in a similar role, preferably within a dynamic environment (e.g., BPO).
- Basic understanding of the training lifecycle, including designing and evaluating learning initiatives.
- Strong interpersonal and communication skills, with a passion for helping others grow.
- Familiarity with tools like PowerPoint, Excel, and Learning Management Systems is a plus.
The Perks of Working with Us:
- An attractive remuneration. Referral bonuses.
- Standard working hours from Monday-Friday.
- Full training provided.
- Digital food vouchers.
- Additional health insurance and other social benefits. Exclusive discounts & offers.
- Open-minded management team promoting innovation, and personal and professional development.
- Permanent employment; full-time.