Employee Development Specialist

Sofia
Full Time
Hybrid
Posted January 2, 2025

**All interviews will be conducted remotely (online or by phone).

Pontica Solutions is an award-winning BPO and ITO company dedicated to delivering great value to clients and partners. We strive for excellence as we provide outsourcing services for a variety of clients in different industries.

We’re looking for a passionate Employee Development Specialist to join our HR team. In this role, you’ll help our employees grow by designing, delivering, and managing impactful training programs.

Your Day-to-Day missions:

  • Identify employee training needs with support from the HR team.
  • Create and deliver engaging soft skills training sessions.
  • Track training progress and share updates with your team.
  • Collect feedback to improve training programs.
  • Be the go-to person for training-related questions and ensure smooth communication with everyone involved.

 

What You Need to Succeed:

  • Proficiency in English, both written and spoken.
  • 1-2 years of experience in a similar role, preferably within a dynamic environment (e.g., BPO).
  • Basic understanding of the training lifecycle, including designing and evaluating learning initiatives.
  • Strong interpersonal and communication skills, with a passion for helping others grow.
  • Familiarity with tools like PowerPoint, Excel, and Learning Management Systems is a plus.

 

The Perks of Working with Us:

  • An attractive remuneration. Referral bonuses.
  • Standard working hours from Monday-Friday.
  • Full training provided.
  • Digital food vouchers.
  • Additional health insurance and other social benefits. Exclusive discounts & offers.
  • Open-minded management team promoting innovation, and personal and professional development.
  • Permanent employment; full-time.

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