About our client: Established video game developer based in Cyprus with the mission to evoke as many positive emotions as possible through the immersive gaming experience that they provide.
We're Hiring: Player Support Specialist. Join our “War Robots” project team! We need specialists to provide player support in English (flexible shifts). Your role is vital in enhancing the gaming experience through outstanding support via chat and email.
Your role: Enhancing Player Experiences
- Develop and maintain relationships with our gaming community.
- Deliver consistently high levels of customer experience.
- Maintain an organized, efficient, and structured working process.
- Understand player needs, shaping the overall community experience.
What are we looking for?
- Proficiency in English is essential.
- Strong computer literacy.
- Passion for gaming and staying updated with innovations.
- Excellent interpersonal and communication skills.
- Ability to multitask, prioritize, and manage time effectively.
- Client service or gaming background (a plus).
Why join Pontica Solutions?
- Competitive Salary: Attractive remuneration and referral bonuses.
- Flexible Hours: Monday-Sunday
- Comprehensive Training: Equipping you for success.
- Health & Social Benefits: Extensive health insurance, digital food vouchers and more.
- Exclusive Discounts: Special offers and discounts.
- Supportive Culture: A team that fosters innovation and growth.
- Job Security: Stable, full-time employment.
Join Our Gaming Revolution
Be a part of a vibrant gaming community with the War Robots project. If you're passionate about gaming and customer service, apply now and make a difference!
