Site Reliability Engineer

Full Time
Posted September 5, 2023

**All interviews will be conducted remotely (online or by phone).

Join Pontica Solutions, an award-winning BPO and ITO company, in our mission to deliver exceptional value to clients and partners. 

We are seeking an experienced Site Reliability Engineer to become an integral part of our dynamic team.  

Our client is a fast-growing SaaS French Fintech company that aims to profoundly change the financial ecosystem of companies and accountants in Europe.  

Their main purpose is to help finance and accounting professionals gain time, simplify their daily work, avoid using multiple siloed software, collaborate better, and make fully informed decisions. It is a cockpit that centralizes and automatizes all manual, time-consuming tasks, and information in real-time. 

If you are ready for the next challenge in your career, apply now and help shape the future of our clients' financial ecosystems. 


In this role, you will: 

  • Define reliability targets (SLO/SLAs) for the components of the client's product.
  • Implement and manage our infrastructure using Terraform, Kubernetes, Docker, and other relevant tools and collaborate with the development team.
  • Create and enhance our observability stack and provide guidance to fellow engineers on its effective use.
  • Develop and refine operational processes to optimize system performance.
  • Collaborate with other engineers to diagnose and resolve production issues.
  • Continuously improve the developer's experience by enhancing tooling and streamlining processes.
  • Champion security best practices in both code and infrastructure.
  • Produce state-of-the-art infrastructure as code solutions.
  • Analyze system behaviors, edge cases, failure modes, and specific implementations.



Required Technical Skills:

  • 5+ years of experience working with cloud providers like GCP (Google Cloud Platform) or AWS (Amazon Web Services), provisioning infrastructure using Terraform.
  • Expertise in web services or web applications, especially those with high-scale constraints or 24/7 service levels.
  • Strong proficiency in Kubernetes, preferably as a power user of a managed Kubernetes solution.
  • Daily experience with containerization systems.
  • Fluency in one or more software development languages, with the ability to work in a Ruby on Rails (ROR) environment.
  • Proficient in relational databases and SQL.
  • Fluent in English, with French language skills as a plus.


Required Qualifications:

  • Proven ability to communicate system designs and infrastructure concepts to non-experts.
  • Track record of leading cross-team technical projects and promoting industry standards and best practices.
  • A collaborative team player who values knowledge sharing through postmortems, runbooks, and documentation.


Technical Knowledge/Tools:

  • Infrastructure as Code tools (e.g., Terraform).
  • CI tools (e.g., GitHub Actions).
  • CD tools (e.g., ArgoCD).
  • Cloud platforms (e.g., GCP).
  • Managed Kubernetes platforms (e.g., GKE).
  • Packaging tools (e.g., Helm).
  • Relational databases (e.g., PostgreSQL).



At Pontica Solutions, we provide: 

  • A dynamic and innovation-driven work environment.
  • Flexibility to work remotely, in the office, or through a hybrid arrangement.
  • Comprehensive training and continuous development opportunities.
  • An open-minded management team that encourages innovation, personal growth, and professional development.
  • Additional health insurance plans and social benefits.
  • Up to 27 days (about 4 weeks) of paid annual leave.
  • Employee referral bonuses.
  • Permanent full-time employment.

Employer: Pontica Solutions AD. 

We look forward to welcoming you to our team and embarking on this exciting journey together. Apply today and contribute to our client's mission of revolutionizing financial ecosystems while collaborating closely with their team!


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