**All interviews will be conducted remotely (online or by phone).
Simplify financial management with a French company offering all-in-one financial management platform that provides solutions to manage, record and dematerialize invoices, expense reports and payments efficiently.
If you love technology and want to be part of a growing team, this is your chance. Apply now!
YOUR ROLE:
- Record, track, and document L2 Integrations problem-solving processes including actions taken through to the final resolution
- Respond in a timely manner to L2 Integration requests and issues
- Communicate and provide remote L2 support to end users (mostly accountants and CFO)
- Install and configure software in Windows environment
- Managing Installation of API and connectors between the company and the customers, including handling communication of requirements to the customer
- Respond to L2 Integration tickets in accordance with SLA guidelines
- Reports and documentation about L2 processes to the L2 Manager and communicates to other teams
REQUIRED SKILLS:
- Excellent level in Spanish language, both written and spoken
- Professional English, both written and spoken
- A good general knowledge of computer architecture is required :
– Windows
– API’s
– RDP
– Networks
– Databases
WHAT WE OFFER:
- An attractive remuneration + annual review. Referral bonuses.
- Fixed working hours (Monday-Friday)
- 20 days of paid leave per year + 2 days off for volunteering
- Full training provided
- Additional health insurance and other social benefits. Exclusive discounts & offers.
- Open-minded management team promoting innovation, personal, and professional development.
- Permanent employment; full-time.
