… He told me to go slow to go fast… We live as though there aren't enough hours in the day but if we do each thing calmly and carefully, we will get it done quicker and with much less stress.
Nora Georgieva, Team Manager
My journey in Customer Service began almost 7 years ago. Although at first, I though this is going to be a temporary job for the summer, I managed to find opportunities that helped me develop both professionally and as a person, so I decided to continue my career.
I’ve been through different roles such as QA, training and team management across both sales and service outsourced solutions, working for different businesses, from small Start-up businesses to Million Dollar Companies. After spending years in different BPOs I took up a new challenge and joined the Pontica Family. Although it’s been a couple of months only, I already believe this is the right place for young professionals who want to unleash their potential.
I’m always enthusiastic about new challenges but what motivates me most is learning and developing myself and seeing my team members’ growth, development, and success.
Nora after work
In my spare time, I am usually as busy as at work. 😊
I love doing sports, and I absolutely adore nature and hiking and traveling of course. In the evenings I enjoy cooking and I also love spending some quiet time reading or having a nice dinner with friends.
I have recently taken up Swing dancing and I would encourage everyone who enjoys music to try it out. Apart from being a great form of mostly aerobic exercise is also an amazing mood booster, and helps increase both motivation and inspiration 😊