---
type: Post
title: People of Pontica – Albertina Shamova
resource: https://ponticasolutions.com/people-of-pontica-albertina-shamova/
tags: [People of Pontica]
timestamp: 2023-09-19T13:30:32+00:00
---

# People of Pontica – Albertina Shamova

**Albertina Shamova, **Shift Leader

> “*All limitations are self-imposed.*“

##### **My Story**

I joined Pontica in July 2021 while I was in my last year at university. My professional background includes working in different financial institutions.

I was looking for an open-minded and challenging place where to continue my professional journey, improve and exceed my knowledge. This is how I started working on one of the projects in Pontica. А year and a half later, I’m still here and a have the chance to be one of the Shift Leaders in my team. It has been a fun adventure so far and I look forward to what comes next.

##### **My Motivation**

My motivation is the opportunity to learn something new every day. I also love that feeling that you gave your best at the end of a productive day. What inspires me alongside the work challenges, is also my team and the close and personal atmosphere that we have at work.

##### **Albertina after work**

I love to travel and discover new places, as well as enjoy moments with my friends. I am a true football lover, and you can catch me watching games all the time! Additionally, I volunteer as a teacher in a big educational organization.

---

Source: https://ponticasolutions.com/people-of-pontica-albertina-shamova/

<script type="application/ld+json">{"@context":"https://schema.org","@graph":[{"@type":"Article","@id":"https://ponticasolutions.com/people-of-pontica-albertina-shamova/#article","headline":"People of Pontica – Albertina Shamova","image":"https://ponticasolutions.com/wp-content/uploads/2023/01/IMG_8914-e1678287415258.png","datePublished":"2023-01-20T16:51:00+02:00","dateModified":"2023-09-19T16:30:32+03:00","inLanguage":"en-US","description":"Albertina Shamova, Shift Leader “All limitations are self-imposed.“ My Story I joined Pontica in July 2021 […]","author":{"@id":"https://ponticasolutions.com/#/schema/person/f9b407a454de0d9122565397be8dab51"},"publisher":{"@id":"https://ponticasolutions.com/#organization"},"mainEntityOfPage":{"@id":"https://ponticasolutions.com/people-of-pontica-albertina-shamova/#webpage"}},{"@type":"BreadcrumbList","@id":"https://ponticasolutions.com/people-of-pontica-albertina-shamova/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Pontica Solutions","item":"https://ponticasolutions.com/"},{"@type":"ListItem","position":2,"name":"People of Pontica","item":"https://ponticasolutions.com/category/people-of-pontica/"},{"@type":"ListItem","position":3,"name":"People of Pontica – Albertina Shamova"}]},{"@type":"Organization","@id":"https://ponticasolutions.com/#organization","name":"Pontica Solutions","legalName":"Pontica Solutions AD","description":"Award-winning CX outsourcing (BPO) partner delivering multilingual customer experience, back-office and digital operations for global brands.","url":"https://ponticasolutions.com/","sameAs":["https://www.linkedin.com/company/10539604/","https://www.facebook.com/ponticasolutions","https://www.instagram.com/ponticasolutions/","https://www.youtube.com/channel/UCKSdxmSv-wLKgXJdmSSw2PA","https://www.tiktok.com/@ponticasolutions","https://twitter.com/PonticaLtd"],"address":[{"@type":"PostalAddress","streetAddress":"Office A, 2 Ivan Abadzhiev str., floor 3","addressLocality":"Sofia","postalCode":"1784","addressCountry":"BG"},{"@type":"PostalAddress","streetAddress":"19 Dimitar Ikonomov str., floor 1, office 1","addressLocality":"Varna","postalCode":"9010","addressCountry":"BG"}],"email":"receptionsofia@ponticasolutions.com","foundingDate":"2015","slogan":"We deliver outstanding CX","areaServed":["Worldwide","Bulgaria","Georgia"],"knowsAbout":["Customer experience outsourcing","Business process outsourcing (BPO)","Customer support","Technical support","Back-office operations","Workforce management","Quality assurance","CX consulting and analytics","AI and digital transformation","Multilingual customer service","Dedicated technical teams","Nearshore outsourcing"],"award":["Stevie Awards (Gold & Silver)"],"logo":{"@type":"ImageObject","@id":"https://ponticasolutions.com/#logo","url":"https://ponticasolutions.com/wp-content/uploads/2025/10/pontica-logo.svg"},"contactPoint":{"@type":"ContactPoint","contactType":"customer service","email":"receptionsofia@ponticasolutions.com","availableLanguage":["en","de","fr","es","it"]},"numberOfEmployees":{"@type":"QuantitativeValue","minValue":500},"founder":[{"@type":"Person","name":"Ivan Georgiev"},{"@type":"Person","name":"Evgeni Borisov"},{"@type":"Person","name":"Pierre Vallet"}]},{"@type":"Person","@id":"https://ponticasolutions.com/#/schema/person/f9b407a454de0d9122565397be8dab51","name":"m.todorova","url":"https://ponticasolutions.com/author/m-todorova/"},{"@type":"WebPage","@id":"https://ponticasolutions.com/people-of-pontica-albertina-shamova/#webpage","url":"https://ponticasolutions.com/people-of-pontica-albertina-shamova/","isPartOf":{"@id":"https://ponticasolutions.com/#website"},"name":"People of Pontica – Albertina Shamova","breadcrumb":{"@id":"https://ponticasolutions.com/people-of-pontica-albertina-shamova/#breadcrumb"},"inLanguage":"en-US","datePublished":"2023-01-20T16:51:00+02:00","dateModified":"2023-09-19T16:30:32+03:00"},{"@type":"WebSite","@id":"https://ponticasolutions.com/#website","url":"https://ponticasolutions.com/","publisher":{"@id":"https://ponticasolutions.com/#organization"},"name":"Pontica Solutions","inLanguage":"en-US"}]}</script>