We are incredibly proud to share that at the 17th annual Stevie® Awards for Sales & Customer Service this year, we were honored with a Silver award for our customer service training practice with one of our US-based clients.
Our training department lead product and process training on a company level and ensure the smooth onboarding process for all new hires. They focus on developing and further improving the performance of the company’s teams by providing upskill and refresher sessions. The training department offers tailored-based training to all our clients depending on their needs and company goals, ensuring their targets (KPIs) will be met.
At the awards, winners are chosen by the average scores of over 170 professionals worldwide on seven specialized juries. The companies that won the Gold, Silver, and Bronze were revealed during the official gala awards ceremony at Caesars Palace in Las Vegas.
Since 2017 Pontica has participated in the prestigious Stevie Awards and so far we have won over 10 awards with both our projects and as a growing and thriving company.
You can learn more about the Stevie Awards here.
Pontica Solutions won Silver at the 17th annual Stevie® Awards for Sales & Customer Service
With our training team we won the Silver in the category of Customer Service Training Practice of the Year 2023.
We are incredibly proud to share that at the 17th annual Stevie® Awards for Sales & Customer Service this year, we were honored with a Silver award for our customer service training practice with one of our US-based clients.
Our training department lead product and process training on a company level and ensure the smooth onboarding process for all new hires. They focus on developing and further improving the performance of the company’s teams by providing upskill and refresher sessions. The training department offers tailored-based training to all our clients depending on their needs and company goals, ensuring their targets (KPIs) will be met.
At the awards, winners are chosen by the average scores of over 170 professionals worldwide on seven specialized juries. The companies that won the Gold, Silver, and Bronze were revealed during the official gala awards ceremony at Caesars Palace in Las Vegas.
Since 2017 Pontica has participated in the prestigious Stevie Awards and so far we have won over 10 awards with both our projects and as a growing and thriving company.
You can learn more about the Stevie Awards here.