People of Pontica – Nikol Dimitrova

Nikol Dimitrova, Dispatch and Customer Support Specialist

“Growth happens outside your comfort zone.”

My Story

I joined Pontica almost a year ago from the Refer-A-Friend program. It was a spontaneous decision really, but after my interview it felt natural for me to join. I could really tell this is a place where people are supported but also challenged in a good way. Since joining, one of my achievements has been quick adaptation to the workflow while also becoming very confident in my communication skills that has helped me manage tasks way more efficiently.

Outside of work I keep my life pretty balanced, I go to the gym, explore cafes and restaurants, travel, and spend time with my loved ones. I am also a university student majoring in Digital Media and PR which has also helped me grow as a person.

Describe Pontica with one word. – Empowering 💪

What do you love the most about your job? – The dynamic environment 🚀

What is your favorite Pontica-related memory? – A birthday suprise from my lovely team 🎂

Strawberries or cherries? – Strwberries 🍓

Festival vibes or chill picnic? – Festival vibes 🎶

Road trip or flight? – Flight ✈️