See how much you can save.
Free. 2 seconds. No email required. Get your personalized savings report instantly.
Enter the number of your in-house team in the UK.
Your annual cost optimizations with Pontica.
Let us know how we can help your business.
Tell us the size of your in-house support team. We’ll show you how much you’d save with Pontica.
Key cost areas you save on:
Overhead
Infrastructure
Equipment
HR
Payroll
Recruitment
EU-based, politically stable, convenient time zone for businesses in Europe, US, and Asia (GMT+3).
End-to-end compliance with regulations on data protection (GDPR), backed by certified processes and trusted security standards (PCI DSS, ISO 27001, 27701, 9001 certified).
Partnership that feels natural, with teams that communicate, connect and work in cultural synergy.
“There is a true alchemy between our company and Pontica’s team. They are very flexible and involved in all our projects so when I have to make a decision that will influence the users, I know that I will go to them for a piece of advice.”
— Customer Support Manager
“We found a partner that could take all the needs we had in Europe and help us with everything. And that’s only one of the reasons why we chose Pontica.”
— Regional Manager EMEA
“Pontica allows us to look into our processes, to find solutions and action plans — always with the same objective — the satisfaction of our clients.”
— Head of Global Customer Engagement CenterNot generalists. We staff teams that already understand your domain.
The calculator uses industry benchmarks and our historical data from 15+ years of operations. While individual results may vary based on specific requirements, our estimates typically fall within 10-15% of actual realized savings.
No. You can see your real-time savings estimate immediately without providing any contact information.
Yes. Our teams are trained on all major CX platforms including Zendesk, Intercom, Salesforce Service Cloud, Freshdesk, and custom solutions. We adapt to your stack, not the other way around.
We support 20+ European languages including English, German, French, Spanish, Italian, Dutch, Portuguese, Polish, Czech, and Nordic languages. Our Bulgarian location is ideal for multilingual European support.
We are ISO 27001, 27701 and 9001 certified, GDPR, NIS and AI Act compliant. Data processing happens within the EU or based on your regional requirements. Your data is encrypted in storage and in transit. We offer DPAs, regular security audits, and can work with your legal team on any specific requirements.
2 clicks to a number. 3 steps to a plan that fits.
