**All interviews will be conducted remotely (online or by phone).
Join a global leader in innovative hearing care solutions, designing and delivering advanced hearing aids, cochlear implants, and wireless communication systems to enhance the lives of people with hearing loss.
YOUR ROLE:
- Respond to incoming customer inquiries via phone and email in a timely and professional manner.
- Provide detailed information on our products and services, highlighting their benefits and unique selling points.
- Understand customer needs and offer tailored advice to help them choose the best product.
- Schedule appointments and follow up with customers to ensure satisfaction.
- Meet and exceed customer service and sales targets set by the management.
REQUIRED SKILLS:
- Excellent written and verbal communication skills in German (C1) and English (B2) is a must.
- Proven experience in sales, customer service, or a similar role.
- Excellent communication and interpersonal skills.
- Strong ability to persuade and negotiate in a friendly, non-aggressive manner.
- Ability to understand customer needs and provide tailored recommendations.
- High level of motivation, enthusiasm, and a positive attitude.
WHAT WE OFFER:
- An attractive remuneration. Referral bonuses.
- Flexible working time.
- Full training provided.
- Digital food vouchers.
- Additional health insurance and other social benefits. Exclusive discounts & offers.
- Open-minded management team promoting innovation, and personal and professional development.
- Permanent employment; full-time.
