People of Pontica – Mihaela Dhzongova

Mihaela Dhzongova, Client Success Expert

"There are only two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle."

My Story

I have long-term experience as an expert in the customer experience field, that’s why I wanted to work for Pontica Solutions. I’ve heard only good things about the company and since then I wanted to work for them. I’m so happy and grateful for this chance. Pontica is a wonderful company with amazing people and colleagues who are always there to help you and it feels like we are one big family. Pontica Solutions provides great opportunities for people to grow.

My Motivation

I love helping people on a daily basis at work and that’s what motivates me. To me, this is one of the most important challenges at work and in life, because it makes you grow on a personal and professional level. I’m always looking on the bright side and trying to stay positive.

Mihaela after work

My favorite hobby is singing. I’m doing this all my life, since I was a child. I’ve been singing professionally in the past. I cannot live even a day without music. Music is everything.