ArticlesWhy building a dedicated team can supercharge your tech capabilities?A comprehensive look at how dedicated software and technical support team enhance efficiency, flexibility, and […]
ArticlesTop 5 outsourcing trends to watch in 2024Discover the future of outsourcing with our insights on the Top 5 BPO and ITO […]
Le personnel de PonticaPeople of Pontica - Martina SlavkovaMartina Slavkova, Client Support "Do not do unto others, what you do not want others […]
ActualitésQ4 2023 Recap: Cutting-edge business and career events, festive activities, and vibrant celebrationsWe enjoyed a dynamic and eventful fourth quarter that showcased our commitment to innovation, talent […]
Le personnel de PonticaPeople of Pontica - Dilyana IlievaDilyana Ilieva, Senior Client Support "Live what you love." My Story I joined Pontica more […]
Le personnel de PonticaPeople of Pontica - Cláudia PaivaCláudia Paiva, Customer Support "Kindness always comes back." My Story Being away from Portugal, I […]
Le personnel de PonticaPeople of Pontica - Ivaylo VladimirovIvaylo Vladimirov, Client Support "You just gotta keep livin' man, L-I-V-I-N." My Story I joined […]
Articles2023 Recap: Looking back at a year of innovation in outsourcingUncover the key innovative trends that shaped the transformative outsourcing landscape in 2023. As we […]
Le personnel de PonticaPeople of Pontica - Kalina TatarlievaKalina Tatarlieva, Client Support "Wherever you go, go with all your heart." My Story I […]
ArticlesEnhancing customer experiences through sentiment analysis and emotional AIExplore how businesses leverage emotion-driven insights to create meaningful connections and enhance satisfaction. In the […]
Le personnel de PonticaPeople of Pontica - Ekaterina ZhelyazkovaEkaterina Zhelyazkova, Junior Quality Specialist "Dum spiro spero." My Story It was like it was […]
ArticlesUnraveling the growth and impact of voice-activated technology on user interfaces and customer serviceExplore the rise of voice-activated tech in user interfaces and customer service. In an era […]
Le personnel de PonticaPeople of Pontica - Nikolay YankovNikolay Yankov, Client Support "Don't aim for the sky, aim for the moon." My Story […]
Le personnel de PonticaPeople of Pontica - Devora VichevaDevora Vicheva, Senior Recruitment Specialist "Le bonheur est parfois caché dans l'inconnu." My Story I […]
Le personnel de PonticaPeople of Pontica - Natali DimovaNatali Dimova, Client Success Specialist “Don’t wait for opportunity. Create it.” My Story 2 years […]
Le personnel de PonticaPeople of Pontica - Danail DyakovDanail Dyakov, Supervisor "Whatever the mind of man can conceive and believe, it can achieve." […]
