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Pontica Solutions Achieves French CIR Accreditation For 2026-2028

Pontica Solutions has been granted French CIR accreditation for 2026-2028, creating new opportunities for eligible companies investing in R&D and technology.

Actualités

Q2-Q3 2026 Recap: From Industry Dialogue to Community Impact

From industry dialogue to community impact, Q2 and Q3 2026 highlighted the people, initiatives, and achievements shaping Pontica Solutions' growth.

Le personnel de Pontica

People of Pontica – Ivan Zhelev

Ivan Zhelev, Client Success Specialist “Reality is created by the mind. We can change our […]

Le personnel de Pontica

People of Pontica – Plamen Hubenov

Plamen Hubenov, IT Infrastructure, Cloud, Automation and AI Engineer “No man ever steps in the […]

Le personnel de Pontica

People of Pontica – Presiyana Todorova

Presiyana Todorova, Junior Talent Acquisition Specialist “A little chaos keeps things interesting” My Story  My […]

Le personnel de Pontica

People of Pontica – Ivet Vutova

Ivet Vutova, Intelligent Automation Analyst “Stay curious” My Story  I joined Pontica because I was […]

Articles

The Modern Customer Experience Stack: Why Great CX Depends on More Than Technology

What does a specialized outsourcing model actually look like in real, day-to-day operations? 

Le personnel de Pontica

People of Pontica – Martin Toshev

Martin Toshev, Solution Architect “Above and beyond.” My Story I used to be one of […]

Le personnel de Pontica

People of Pontica – Gabriela Angelova

Gabriela Angelova, Senior Analyst – Holistic Underwriting & Compliance “Ohana means family. Family means nobody […]

Articles

Trust Is the New Currecy for Regulated Industries [Infographic]

In Fintech, HealthTech, and other complex industries, trust is as valuable as the product itself. Learn what drives customer trust in the age of AI and data privacy.

Articles

The End of One‑Size‑Fits‑All: Why Vertical CX Specialization Is Accelerating 

What organizations need now is not broader capability, but deeper understanding. 

Actualités

Pontica’s Charity Beach Volleyball Tournament Returns for a Fourth Year 

We’re excited to announce that Pontica’s Charity Beach Volleyball Tournament is back for a fourth consecutive year – […]

Le personnel de Pontica

People of Pontica – Demetra Troshanova

Demetra Troshanova, Content Creator “Choose happiness – do what you love.” My Story I started […]

Le personnel de Pontica

People of Pontica – Nikol Dimitrova

Nikol Dimitrova, Dispatch and Customer Support Specialist “Growth happens outside your comfort zone.” My Story […]

Le personnel de Pontica

People of Pontica – Peter Chiviyski

Peter Chiviyski, DevOps Engineer “The less I needed, the better I felt.“ My Story Initially […]

Le personnel de Pontica

People of Pontica – Peter Chiviyski

Peter Chiviyski, DevOps Engineer “The lion does not concern himself with the opinions of the […]