Pontica Solutions
We deliver outstanding customer experience to global companies in more than 20 languages.
Industries
We elevate your industry beyond CX
Top-tier global companies trust Pontica to provide them with solutions, tailored to their needs.
About
Pontica Solutions
We are an award-winning CX partner, helping global brands design, scale, and operate customer support, back-office, and technology-enabled operations in 20+ languages. Our teams combine industry expertise, smart use of technology, and structured delivery models to solve real operational challenges, supporting growth, efficiency, and consistently high-quality experiences in fast-moving markets.
Learn more500+
Specialists
25+
Clients
4
Delivery locations
20+
Languages
Careers
Grow a career at Pontica
Our teams are:
- young, dynamic, and multicultural
- we have 30+ nationalities
- fluent in 20+ languages
Become part of Pontica to discover new opportunities and grow together with us!
Insights
Stay up to date on our latest topics
Pontica Solutions opens its second office in Varna, Bulgaria
More than 100 colleagues are working in the sea city for several of our international […]
Bandai Namco Entertainment Europe wins Gold Stevie® Award with their Pontica Solutions Customer Service Department
BNEE’s won the 2022 Stevie®award for Customer Service Department of the Year with Pontica’s CX […]
Pontica Solutions wins People’s Choice Stevie® Award
We were honored with People’s Choice award and became the only Bulgarian company with 3 […]