Pontica Solutions
We deliver outstanding customer experience to global companies in more than 20 languages.
Industries
We elevate your industry beyond CX
Top-tier global companies trust Pontica to provide them with solutions, tailored to their needs.
About
Pontica Solutions
We are an award-winning CX partner, helping global brands design, scale, and operate customer support, back-office, and technology-enabled operations in 20+ languages. Our teams combine industry expertise, smart use of technology, and structured delivery models to solve real operational challenges, supporting growth, efficiency, and consistently high-quality experiences in fast-moving markets.
Learn more500+
Specialists
25+
Clients
4
Delivery locations
20+
Languages
Careers
Grow a career at Pontica
Our teams are:
- young, dynamic, and multicultural
- we have 30+ nationalities
- fluent in 20+ languages
Become part of Pontica to discover new opportunities and grow together with us!
Insights
Stay up to date on our latest topics
People of Pontica – Iva Todorova-Lukova
Iva Todorova-Lukova, Senior Quality Specialist “Daring to fail sets you up for success.” My Story […]
Pontica Wins Bronze Stevie® Award for Customer Service Excellence
Pontica is proud to announce that we have been named a Bronze Winner at the 20th Annual Stevie® Awards for Sales & Customer Service, one of the world’s most respected programs recognizing excellence in customer service, contact center operations, and sales performance.
People of Pontica -Dayana Yordanova
Dayana Yordanova, Dispatch and Customer Support Specialist “Happiness is a mindset.” My Story I joined […]