Pontica Solutions
We deliver outstanding customer experience to global companies in more than 20 languages.
Industries
We elevate your industry beyond CX
Top-tier global companies trust Pontica to provide them with solutions, tailored to their needs.
About
Pontica Solutions
We are an award-winning CX partner, helping global brands design, scale, and operate customer support, back-office, and technology-enabled operations in 20+ languages. Our teams combine industry expertise, smart use of technology, and structured delivery models to solve real operational challenges, supporting growth, efficiency, and consistently high-quality experiences in fast-moving markets.
Learn more500+
Specialists
25+
Clients
4
Delivery locations
20+
Languages
Careers
Grow a career at Pontica
Our teams are:
- young, dynamic, and multicultural
- we have 30+ nationalities
- fluent in 20+ languages
Become part of Pontica to discover new opportunities and grow together with us!
Insights
Stay up to date on our latest topics
Bandai Namco Entertainment Europe wins Gold Stevie® Award with their Pontica Solutions Customer Service Department
BNEE’s won the 2022 Stevie®award for Customer Service Department of the Year with Pontica’s CX […]
Pontica Solutions wins People’s Choice Stevie® Award
We were honored with People’s Choice award and became the only Bulgarian company with 3 […]
Pontica Solutions was honored with two Stevie Awards® at the 2019 International Business Awards®
We were recognized as “Founding Team of the Year” and “Company of the Year”. We […]