Pontica Solutions
We deliver outstanding customer experience to global companies in more than 20 languages.
Industries
We elevate your industry beyond CX
Top-tier global companies trust Pontica to provide them with solutions, tailored to their needs.
About
Pontica Solutions
We are an award-winning CX partner, helping global brands design, scale, and operate customer support, back-office, and technology-enabled operations in 20+ languages. Our teams combine industry expertise, smart use of technology, and structured delivery models to solve real operational challenges, supporting growth, efficiency, and consistently high-quality experiences in fast-moving markets.
Learn more500+
Specialists
25+
Clients
4
Delivery locations
20+
Languages
Careers
Grow a career at Pontica
Our teams are:
- young, dynamic, and multicultural
- we have 30+ nationalities
- fluent in 20+ languages
Become part of Pontica to discover new opportunities and grow together with us!
Insights
Stay up to date on our latest topics
People of Pontica – Albertina Shamova
Albertina Shamova, Shift Leader “All limitations are self-imposed.“ My Story I joined Pontica in July 2021 […]
People of Pontica Ivan Neshkov
Ivan Neshkov, Team Manager “Don’t underestimate the power of vision and direction.“ My Story When […]
Pontica Solutions organized a Winter Charity Bazaar
We organized a Winter Charity Bazaar in Sofia, Varna and Burgas to support various foundations […]