Pontica Solutions
We deliver outstanding customer experience to global companies in more than 20 languages.
Industries
We elevate your industry beyond CX
Top-tier global companies trust Pontica to provide them with solutions, tailored to their needs.
About
Pontica Solutions
We are an award-winning CX partner, helping global brands design, scale, and operate customer support, back-office, and technology-enabled operations in 20+ languages. Our teams combine industry expertise, smart use of technology, and structured delivery models to solve real operational challenges, supporting growth, efficiency, and consistently high-quality experiences in fast-moving markets.
Learn more500+
Specialists
25+
Clients
4
Delivery locations
20+
Languages
Careers
Grow a career at Pontica
Our teams are:
- young, dynamic, and multicultural
- we have 30+ nationalities
- fluent in 20+ languages
Become part of Pontica to discover new opportunities and grow together with us!
Insights
Stay up to date on our latest topics
Pontica Solutions celebrates the Bulgarian tradition of Baba Marta with a Martenitsa Charity Bazaar
Together we organized an internal charity bazaar to support the Municipal Children Complex in Varna. […]
People of Pontica – Anelia Hristoskova
Anelia Hristoskova, Supervisor “If you weren’t ready, you wouldn’t have the opportunity.” My Story Well, […]
Is remote work the future of customer experience satisfaction?
How customer-centric companies can keep on providing the best CX from anywhere. The advent of […]