Business InsightsTop 5 Benefits Why EdTech Companies Should Outsource Customer ExperienceDiscover how outsourcing Customer Experience can drive growth and efficiency for EdTech companies The EdTech […]
People of PonticaPeople of Pontica – Damyan MihailovDamyan Mihailov, Customer Support Specialist “Being myself is what got me to where I’m.” My […]
People of PonticaPeople of Pontica – Tsvetelina IvanovaTsvetelina Ivanova, Client Success Specialist “If you risk nothing, then you risk everything.” My Story […]
Business InsightsWhy building a dedicated team can supercharge your tech capabilities?A comprehensive look at how dedicated software and technical support team enhance efficiency, flexibility, and […]
People of PonticaPeople of Pontica – Todor TodorovTodor Todorov, IT – System Administrator “If you are the smartest person in the room, […]
Case studiesDesigning operational processes in FintechPontica partnered with a rapidly expanding FinTech provider to build a scalable, compliant, and 24/7 […]
People of PonticaPeople of Pontica – Mihail NeykovMihail Neykov, Training Coordinator “True love is perfect within the imperfections of life.” My Story […]
NewsPontica Solutions hosted an unforgettable Charity Volleyball Tournament in BurgasA memorable weekend of sports, community spirit, and impactful giving at North Beach Burgas For […]
People of PonticaPeople of Pontica – Hristiyan PetrovHristiyan Petrov, Sys Admin “If I could tell you what it meant, there would be […]
Case studiesWinning the CX GamePontica partnered with a Bandai Namco to build a centralized, player-first CX operation that could […]
People of PonticaPeople of Pontica – Barry LawrenceBarry Lawrence, Account Director “Life moves pretty fast.. if you don’t stop and look around […]
NewsQ2 2024 Recap: Driving Innovation, Talent, and CommunityPontica Solutions made significant strides this quarter in leading impactful cleaning events, nurturing talent, and […]
People of PonticaPeople of Pontica – Ivan PenchevIvan Penchev, Back Office Specialist “The future belongs to those who believe in the beauty […]
People of PonticaPeople of Pontica – Iva ToshkovaIva Toshkova, Implementation Specialist “Motivation is what gets you started. Habit is what keeps you […]
Business InsightsLeveraging CX Analytics for Better Renewable Energy SolutionsIntegrating customer experience analytics to drive innovation, efficiency, and customer satisfaction in renewable energy solutions […]
NewsWe are organizing a charity beach volleyball tournament in BurgasPontica Solutions is thrilled to announce the return of our Charity Beach Volleyball Tournament this […]
