Why is it critical to stay connected to customers in times of crisis?
Caring about people and showing empathy is key to building strong brand-customer relationships. With the […]
Blog
Effects of Business Process Outsourcing on the Global Economy
This is how newly emerging job opportunities boost the economy. With the continuous expansion of […]
People of Pontica – Kalina Toneva
Kalina Toneva, Supervisor "Wherever you go, go with all your heart." My Story My journey […]
Why are small businesses shifting to outsourcing?
Small businesses are on a quest for higher efficiency in operations and rapid business growth. […]
People of Pontica - Desislava Nesheva
Desislava Nesheva, Client Support "You must be the change you wish to see in the […]
Pontica Solutions' #WeSupportTheYoung CSR campaign supports young people and their development
We supported the ‘Social Teahouse’ by running at the Varna Marathon. This year Pontica has […]
Pontica Solutions’ Stuart team was honored with a 2021 Silver Stevie® Award
Pontica's CX team for our partners at Stuart won the 2021 Silver Stevie®Award for Customer […]
People of Pontica – Radoslav Borisov
Radoslav Borisov, Back Office Specialist "Only the one who has tried the absurd is capable […]
People of Pontica - Meriem Ramadan
"The ones who are crazy enough to think they can change the world, are the ones who do."
Pontica Solutions develops a partnership with Bulgaria Wants You
The BWY initiative works together with businesses and municipalities to persuade people to stay or […]
Pontica Solutions' CEO Ivan Georgiev becomes a member of the AIBEST Management Board
Pontica Solutions' Co-founder and CEO Ivan Georgiev was newly elected as a member of the […]
Pontica Solutions opens its second office in Varna, Bulgaria
More than 100 colleagues are working in the sea city for several of our international […]
Bandai Namco Entertainment Europe wins Gold Stevie® Award with their Pontica Solutions Customer Service Department
BNEE's won the 2022 Stevie®award for Customer Service Department of the Year with Pontica's CX […]
Pontica Solutions wins People’s Choice Stevie® Award
We were honored with People's Choice award and became the only Bulgarian company with 3 […]
Pontica Solutions was honored with two Stevie Awards® at the 2019 International Business Awards®
We were recognized as "Founding Team of the Year" and "Company of the Year". We […]
Pontica Solutions has been selected as one of Europe’s best ‘Ones to Watch’
We are named as one of the most successful, dynamic and inspirational companies in Europe. […]