NewsQ4 2024 Recap: Advancing Innovation, Strengthening Partnerships, and Supporting CommunitiesAs we step into 2025, we take a moment to reflect on the highlights of […]
People of PonticaPeople of Pontica – Iliyan MarinovIliyan Marinov, Client Success Specialist “The things we leave unfinished have a way of haunting […]
Business InsightsTop 5 Outsourcing Trends in 2025Exploring the Key Trends Shaping the Future of Business Efficiency in 2025 Outsourcing has long […]
People of PonticaPeople of Pontica – Niya NikolovaNiya Nikolova, Transaction Monitoring Specialist “Whatever you are, be a good one.” My Story I […]
Business InsightsDriving Customer Loyalty in the Automotive Industry Through CXFind Out How Outsourcing CX Can Help Automotive Brands Deliver Seamless, Personalized Experiences As the […]
People of PonticaPeople of Pontica – Violina DobrevaViolina Dobreva, Know Your Business Analyst “Everything is as it should be.” My Story I […]
People of PonticaPeople of Pontica – Dorina BonevaDorina Boneva, Know Your Business Analyst “In the end, everything will work out in the […]
NewsPontica’s Commitment to Support Young Talents’ Education ContinuesIn 2024, Pontica Solutions continued its commitment to empowering the next generation by investing in […]
People of PonticaPeople of Pontica – Denislav TsonevDenislav Tsonev, Transaction Monitoring Specialist “A day without a smile is a day wasted!” My […]
People of PonticaPeople of Pontica – Radoslava PetrovaRadoslava Petrova, Transaction Monitoring Specialist “In my defense, I was left unsupervised.” My story My […]
Business InsightsTop 3 AI Innovations Reshaping CX in Logistics and On-Demand DeliveryDiscover how AI is driving efficiency and transforming customer interactions in the Logistics industry, from […]
People of PonticaPeople of Pontica – Iliyan IvanovIliyan Ivanov, Supervisor “Regardless of what unfolds, life finds its way forward.” My story When […]
People of PonticaPeople of Pontica – Simona SabchevaSimona Sabcheva, Client Success Manager “Be a voice, not an echo.” My story When I […]
People of PonticaPeople of Pontica – Gabriela NikolovaGabriela Nikolova, Customer Support Specialist with French “Try to be a rainbow in someone’s cloud.” […]
Business InsightsThe Role of CX in Fintech InnovationLeveraging AI and Customer-Centric Strategies to Innovate and Enhance Customer Experience in Fintech In today’s […]
People of PonticaPeople of Pontica – Teodor DobrevTeodor Dobrev, Talent Acquisition Specialist “Escape from reality to where the rhythm rules your heart” […]
