People of PonticaPeople of Pontica – Kalina TatarlievaKalina Tatarlieva, Client Support “Wherever you go, go with all your heart.” My Story I […]
Business InsightsEnhancing customer experiences through sentiment analysis and emotional AIExplore how businesses leverage emotion-driven insights to create meaningful connections and enhance satisfaction. In the […]
People of PonticaPeople of Pontica – Ekaterina ZhelyazkovaEkaterina Zhelyazkova, Junior Quality Specialist “Dum spiro spero.” My Story It was like it was […]
Business InsightsUnraveling the growth and impact of voice-activated technology on user interfaces and customer serviceExplore the rise of voice-activated tech in user interfaces and customer service. In an era […]
People of PonticaPeople of Pontica – Nikolay YankovNikolay Yankov, Client Support “Don’t aim for the sky, aim for the moon.” My Story […]
People of PonticaPeople of Pontica – Devora VichevaDevora Vicheva, Senior Recruitment Specialist “Le bonheur est parfois caché dans l’inconnu.” My Story I […]
People of PonticaPeople of Pontica – Natali DimovaNatali Dimova, Client Success Specialist “Don’t wait for opportunity. Create it.” My Story 2 years […]
People of PonticaPeople of Pontica – Danail DyakovDanail Dyakov, Supervisor “Whatever the mind of man can conceive and believe, it can achieve.” […]
Business InsightsThe role of generative AI in achieving customer experience consistencyDiscover how Generative AI is reshaping customer experiences and the crucial role it plays in […]
People of PonticaPeople of Pontica – Meylin NedzhibMeylin Nedzhib, Client Success Specialist “Do your best and leave the rest.” My Story In […]
People of PonticaPeople of Pontica – Viktoria PetrovaViktoria Petrova, Client Support “Ain’t no need to watch where I’m goin’, just need to […]
Business InsightsThe crucial role of brand health for nurturing customer-brand relationshipsDiscover how brand health is the key to nurturing strong and lasting customer-brand relationships and […]
People of PonticaPeople of Pontica – Yavor KaravelskiYavor Karavelski, Senior Client Support “Just do it.” My Story I wanted to gain experience […]
NewsQ3 2023 Recap: Environmental stewardship and community empowermentDiscover the highlights of Q3 2023 at Pontica: New website launch, environmental cleanups, youth empowerment, […]
People of PonticaPeople of Pontica – Yoanna TomovaYoanna Tomova, Client Support “I wish common sense was more common.“ Since I wanted something […]
People of PonticaPeople of Pontica – Bogomil ZlatevBogomil Zlatev, Client Success Manager “After all this time? Always…” Before Pontica I was working […]
