Business InsightsThe importance of personalized customer experience for companies’ differentiation strategyInnovative and personalized customer experience (CX) is a key brand’s differentiator and helps companies build […]
People of PonticaPeople of Pontica – Radina KolevaRadina Koleva, Team Manager "Believe you can and you are halfway there." My Story My […]
NewsPontica Solutions organized a Christmas Charity weekWe supported 6 different non-profit organizations in Bulgaria and Poland. In light of the upcoming […]
People of PonticaPeople of Pontica – Yoana StrizhovaYoana Strizhova, Back Office Manager "Life is much better when you are living in the […]
People of PonticaPeople of Pontica – Valentin NikolovValentin Nikolov, IT Technician "Learn to treat life to the best, put stress to rest." […]
Business InsightsThe importance of building emotional connections within the outsourcing industryStrategic and emotional client-vendor relationships are crucial for achieving trust and high customer satisfaction. Within […]
People of PonticaPeople of Pontica – Vilislav AndreevVilislav Andreev, Junior Recruitment Manager "Be fearless in the pursuit of what sets your soul […]
Business InsightsHow Robotic Process Automation (RPA) empowers the BPO sector to provide companies with better customer experience60% of key business decision-makers believe RPA can help employees focus on more meaningful, strategic […]
People of PonticaPeople of Pontica – Kristina KrastevaKristina Krasteva, Training Manager "If you can’t change your mind, you can’t change anything." My […]
People of PonticaPeople of Pontica – Niya NedelchevaNiya Nedelcheva, Junior Team Manager "You are worthy of the love you don’t think you […]
NewsPontica Solutions renovated the Alley for the Blind at the Vitosha National Park's ArboretumTogether we cleaned the alley and placed signposts along the route. In line with our […]
People of PonticaPeople of Pontica – Ivan AleksievIvan Aleksiev, Team Manager "Do what you must and come what may." My Story I […]
NewsPontica Solutions took part in the Sofia Marathon in support of ABLE MentorTogether we donated to the first online mentoring platform in Bulgaria. As part of Pontica’s […]
People of PonticaPeople of Pontica – Silvana SpasovaSilvana Spasova, Senior Training Expert "Smell the sea and feel the sky. Let your soul […]
People of PonticaPeople of Pontica – Yavor HristovYavor Hristov, Customer Support Specialist "If it’s not gonna matter in 5 years, don’t spend […]
People of PonticaPeople of Pontica – Yoanna PopovaYoanna Popova, Talent Acquisition & Recruitment "God will never give you more than you can […]