People of PonticaPeople of Pontica – Aleksandra FlorekAleksandra Florek, HR Specialist “Creating a positive workplace atmosphere is crucial!“ My Story I joined […]
People of PonticaPeople of Pontica – Borislav PetrovBorislav Petrov, Senior Training Specialist “If you are lucky enough to be part of somebody’s […]
Business InsightsAI and customer experience: myths, challenges and latest trendsHere are the myths, truths, and challenges of using AI in your CX. With the […]
NewsPontica Solutions opens a new office in BurgasWe continue to grow with our fourth office in Burgas. Pontica is expanding its presence […]
People of PonticaPeople of Pontica – Ignacio FuentesIgnacio Fuentes, Team Manager “Alone we can do so little, together we can do so […]
People of PonticaPeople of Pontica – Misha KostovMisha Kostov, Client Success Manager “Make the most of the best and the least of […]
People of PonticaPeople of Pontica – Mirotsveta TsvetkovaMirotsveta Tsvetkova, Back Office Specialist “The best thing you will ever learn is to love.“ […]
People of PonticaPeople of Pontica – Tsvetan IvanovTsvetan Ivanov, DevOps Team Lead “There is no way to happiness, happiness is the way.” […]
Business InsightsHow can you drive customer loyalty through great customer experience?This is how great CX wins the hearts of your customers. Customer experience, also known […]
People of PonticaPeople of Pontica – Nikolay HristovNikolay Hristov, Client Success Manager “There is no way to happiness, happiness is the way.” […]
People of PonticaPeople of Pontica – Marian MochiMarian Mochi, Client Success Expert “No one is perfect, that’s why pencils have erasers.” My […]
People of PonticaPeople of Pontica – Hadel AkeshHadel Akesh, Supervisor “Your dream has to be bigger than your fear.” My Story This […]
NewsPontica Solutions organizes two environmental CSR events in Sofia and VarnaWe continue with our corporate social responsibility line by maintaining our impact on an environmental […]
Business InsightsHow can a strategic customer experience partner help companies leverage brand growth?Partnering with the right vendor who puts emphasis on customer centricity is key to building […]
People of PonticaPeople of Pontica – Dimitar KerezovDimitar Kerezov, Supervisor “Normal is an illusion.” My Story I started working at Pontica in […]
Business InsightsGenerations shaping customer experience: Millennials versus Gen ZHow should businesses adapt their CX across various generations? When a company creates its business […]