Business InsightsHow can you drive customer loyalty through great customer experience?This is how great CX wins the hearts of your customers. Customer experience, also known […]
People of PonticaPeople of Pontica – Nikolay HristovNikolay Hristov, Client Success Manager “There is no way to happiness, happiness is the way.” […]
People of PonticaPeople of Pontica – Marian MochiMarian Mochi, Client Success Expert “No one is perfect, that’s why pencils have erasers.” My […]
People of PonticaPeople of Pontica – Hadel AkeshHadel Akesh, Supervisor “Your dream has to be bigger than your fear.” My Story This […]
NewsPontica Solutions organizes two environmental CSR events in Sofia and VarnaWe continue with our corporate social responsibility line by maintaining our impact on an environmental […]
Business InsightsHow can a strategic customer experience partner help companies leverage brand growth?Partnering with the right vendor who puts emphasis on customer centricity is key to building […]
People of PonticaPeople of Pontica – Dimitar KerezovDimitar Kerezov, Supervisor “Normal is an illusion.” My Story I started working at Pontica in […]
Business InsightsGenerations shaping customer experience: Millennials versus Gen ZHow should businesses adapt their CX across various generations? When a company creates its business […]
NewsPontica Solutions celebrates the Bulgarian tradition of Baba Marta with a Martenitsa Charity BazaarTogether we organized an internal charity bazaar to support the Municipal Children Complex in Varna. […]
People of PonticaPeople of Pontica – Anelia HristoskovaAnelia Hristoskova, Supervisor “If you weren’t ready, you wouldn’t have the opportunity.” My Story Well, […]
Business InsightsIs remote work the future of customer experience satisfaction?How customer-centric companies can keep on providing the best CX from anywhere. The advent of […]
People of PonticaPeople of Pontica – Anna-Mariya IvanovaAnna-Mariya Ivanova, Talent Acquisition Specialist “Perfection is not just about control. It’s also about letting […]
People of PonticaPeople of Pontica – Lyubomir KaludovLyubomir Kaludov, Junior Team Manager “Life is a series of taken and missed opportunities.” My […]
People of PonticaPeople of Pontica – Hristiana BachvarovaHristiana Bachvarova, Training Coordinator Specialist “Baby Llama don’t need no drama.” My Story Hey there! […]
Business InsightsWhat should companies transform in their customer experience to stay ahead of competition?Get to know the new customer expectations and how to exceed them. Consumer behavior continues […]
NewsTwo of Pontica Solutions’ teams won a Stevie® Award for Customer Service Department of the YearTwo of our teams won Silver at the 2022 Stevie® Awards for the category Customer […]
