NewsPontica Solutions celebrates the Bulgarian tradition of Baba Marta with a Martenitsa Charity BazaarTogether we organized an internal charity bazaar to support the Municipal Children Complex in Varna. […]
People of PonticaPeople of Pontica – Anelia HristoskovaAnelia Hristoskova, Supervisor “If you weren’t ready, you wouldn’t have the opportunity.” My Story Well, […]
Business InsightsIs remote work the future of customer experience satisfaction?How customer-centric companies can keep on providing the best CX from anywhere. The advent of […]
People of PonticaPeople of Pontica – Anna-Mariya IvanovaAnna-Mariya Ivanova, Talent Acquisition Specialist “Perfection is not just about control. It’s also about letting […]
People of PonticaPeople of Pontica – Lyubomir KaludovLyubomir Kaludov, Junior Team Manager “Life is a series of taken and missed opportunities.” My […]
People of PonticaPeople of Pontica – Hristiana BachvarovaHristiana Bachvarova, Training Coordinator Specialist “Baby Llama don’t need no drama.” My Story Hey there! […]
Business InsightsWhat should companies transform in their customer experience to stay ahead of competition?Get to know the new customer expectations and how to exceed them. Consumer behavior continues […]
NewsTwo of Pontica Solutions’ teams won a Stevie® Award for Customer Service Department of the YearTwo of our teams won Silver at the 2022 Stevie® Awards for the category Customer […]
People of PonticaPeople of Pontica – Dara KaragyozovaDara Karagyozova, Junior Trainer “The most important things are the hardest to say.” My Story […]
Business InsightsKey customer experience trends to watch out for in 2022Turbulent times force brands to adapt quickly and rethink their strategies. This is time to […]
People of PonticaPeople of Pontica – Juel MaximilianoJuel Maximiliano, Junior Quality Specialist “People don’t want to experience change – they just want […]
People of PonticaPeople of Pontica – Zhak StoilovZhak Stoilov, Supervisor “Love it or hate it but accept it and be real, then […]
Business InsightsThe importance of personalized customer experience for companies’ differentiation strategyInnovative and personalized customer experience (CX) is a key brand’s differentiator and helps companies build […]
People of PonticaPeople of Pontica – Radina KolevaRadina Koleva, Team Manager “Believe you can and you are halfway there.“ My Story My […]
NewsPontica Solutions organized a Christmas Charity weekWe supported 6 different non-profit organizations in Bulgaria and Poland. In light of the upcoming […]
People of PonticaPeople of Pontica – Yoana StrizhovaYoana Strizhova, Back Office Manager “Life is much better when you are living in the […]
